Comments on: Delta Airlines’ Social Media Strategy And a Customer’s Experience http://www.hellriegel.net/2009/07/17/delta-airlines-social-media-strategy-and-a-customers-experience/ A blog on modern marketing, social media and branding issues Thu, 09 Feb 2012 08:40:54 +0100 http://wordpress.org/?v=2.9.2 hourly 1 By: Thomas Huynh http://www.hellriegel.net/2009/07/17/delta-airlines-social-media-strategy-and-a-customers-experience/comment-page-1/#comment-468 Thomas Huynh Fri, 31 Jul 2009 01:26:15 +0000 http://www.hellriegel.net/?p=255#comment-468 Are you kidding me? They talk one side of their mouth and do another. Below is my latest Delta experience. If the fees weren't so outrageous, they'd be a joke: http://bx.businessweek.com/delta-air-lines/delta-airlines---they-dont-nickel-and-dime-you-they-want-your-franklin-bills/13399429538410343443-c625dd8dc5580b73f09b9da4e4e425d9/ Are you kidding me? They talk one side of their mouth and do another. Below is my latest Delta experience. If the fees weren’t so outrageous, they’d be a joke:

http://bx.businessweek.com/delta-air-lines/delta-airlines—they-dont-nickel-and-dime-you-they-want-your-franklin-bills/13399429538410343443-c625dd8dc5580b73f09b9da4e4e425d9/

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