How to stop bloggers from distorting your online messaging

About 70% of brand coverage by bloggers around the world is disconnected from the core messages being promoted by digital marketers, according to a study by PR firm Burson-Marsteller.

Distortion of Company Messages by Blogs

Distortion of Company Messages by Blogs by Region, May 2010, (c) eMarketer

Some degree of message distortion is inevitable, but experts say that companies can reduce the noise by creating powerful content of their own – if bloggers can link directly to high-quality content, the theory goes, they’re less likely to put their own spin on things.

Nearly three-quarters of blog posts don’t reflect corporate messaging

Marketers and other corporate communications professionals may sometimes feel they have a thankless task: carefully craft messages about their company’s thought leadership, social responsibility efforts and new product or service launches, only to find those messages distorted as they’re disseminated through the media.

PR and communications firm Burson-Marsteller analyzed more than 150 messages sent out by companies in the Financial Times Global 100 list of firms and discovered a large gap between the messages that went out and how they were covered on blogs.

Message distortion was highest for companies in Latin America and the US, with a global average of 69% of blog postings not reflecting the message companies were trying to send. According to the report, bloggers tended to include “opinions, personal experience, knowledge of competitors and products, and speculation.” (eMarketer)

Have you experienced any message distortion along the growth of social media?

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