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The Pentagon has closed down its social media desk, transferring one worker to cybersecurity work and deciding not to replace another worker who left the service.

The Defense Department will continue to operate several Twitter and Facebook accounts, but will delegate responsibility for maintaining the accounts to less specialized workers. “It’s important for people in press operations, community and public outreach and communications and planning to be able to know how to use and access Facebook, Twitter and the other social media tools, rather than just have a single unit or single person do nothing but social media,” says public-affairs chief Douglas Wilson.

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Infographic on how Social Media are being used...
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Social media
While in some ways social media has made communication easier, it’s made many digital lives — and digital marketing — infinitely more complex with Twitter, Facebook, Foursquare, YouTube, Quora and myriad other platforms and tools competing for time, attention and dollars. But 2011 is the year it gets a little simpler.

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Brands that boost their Facebook fan base by offering freebies and discounts to people who sign up could face a backlash in the not-too-distant future, warns Augie Ray. Social search engines are likely to find ways to weed out “fake” fans, just as conventional search engines learned to screen out “black hat” marketers who sought to manipulate their algorithms. “Brands hoping to help their social search engine relevance by amassing fans should take heed — the easy way may work for a while, but the authentic and hard way always wins in the end,” Ray writes.

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